Utah mental health chatbot law

H.B. 452 enacts rules for mental health chatbots that use artificial intelligence. The code sits in Title 13, Chapter 72a. Suppliers have to be clear that the user is interacting with AI. The statute also limits what they can do with personal health information, including selling it and using the conversation to advertise. The enrolled bill is the list of duties. This page does not add items from a secondary checklist.

Utah's app-store law is a different chapter. Key store duties were moved to May 6, 2027. Putting both under one sentence, Utah passed an AI law, hides which duty is already live. Chapter 72a is the one that has been in effect since May 2025.

Mental health chatbots invite people to treat software as care. Utah's bill is about that category. A homework assistant is a different product question. A store age gate is a third. Anyone in distress in the United States can reach the 988 Suicide and Crisis Lifeline. A statute does not replace that, and a chatbot does not replace a licensed clinician.

These state laws are not copies of each other. A duty in one state may be missing in the next, and a signature date is not always the day the duties bind. Whether Congress will override some of them is a live debate, described on the federal AI preemption page. Until a federal statute does that, read the state text that applies to you.

Utah's mental health chatbot law, separate from the app-store age law, requires a clear statement that the chatbot is not a human. HeyOtto is not therapy and Otto is not a clinician. If a child shows distress, HeyOtto shows crisis resources, including 988, and alerts the parent.

• Parents can read chats in the parent dashboard.
• Distress produces an alert and crisis resources, not an automatic call to emergency services.
• HeyOtto does not claim this statute is already satisfied.