Question 1

Can I set rules based on my family's beliefs?

Accepted Answer

Yes. HeyOtto lets you customize guidelines based on your religious, cultural, or personal values. Control which topics are discussed and how HeyOtto responds. It's designed to respect and reinforce what you teach at home.

Question 2

How do I get started with HeyOtto?

Accepted Answer

Sign up for free in under 2 minutes. Create your parent account, add your child's profile with their age, and customize any safety settings. Your child can start using the kids AI chat right away. No credit card required.

Question 3

How does the parent dashboard work?

Accepted Answer

Your dashboard shows all of your child's kids AI chat conversations in real-time. You can review chat history, set topic controls, receive alerts for flagged content, and adjust settings anytime. Everything is transparent -- no hidden chats.

Question 4

How is HeyOtto different from other AI chat apps?

Accepted Answer

Unlike general AI tools, HeyOtto is built from the ground up for kids—with safety filters, parental controls, and kid-friendly experiences.

Question 5

How do I get started with Otto?

Accepted Answer

Simply sign up for an account, verify your email, create your child profiles, and customize safety settings. Your child can start chatting with Otto immediately. The entire setup takes less than 5 minutes.

Question 6

What ages is HeyOtto for?

Accepted Answer

HeyOtto is designed for kids, teens and parents. It's the first safe ai chat for the whole family.Experiences tailored by age so answers stay appropriate and helpful.

Question 7

Is HeyOtto safe AI for kids?

Accepted Answer

Yes. HeyOtto is designed to be safe AI for children at every level. It uses multiple safety layers including AI content filtering, real-time monitoring, and full parental controls. Parents can view all kids AI chat conversations, receive instant alerts, set topic restrictions, and customize content filters. HeyOtto is COPPA compliant and never collects unnecessary personal information.

Question 8

How does HeyOtto keep my child safe?

Accepted Answer

HeyOtto uses multiple layers of protection including real-time content filtering, AI-powered safety monitoring, and parental oversight tools. Every message is analyzed to ensure age-adaptive content, and parents receive instant alerts if concerning patterns are detected. We designed HeyOtto with COPPA and GDPR compliance by design and with enterprise-grade encryption protecting all data.

Question 9

Can my child share personal information with Otto?

Accepted Answer

No. Otto is programmed to detect and block attempts to share personal information like full names, addresses, phone numbers, school names, or other identifying details. If your child tries to share such information, Otto will gently redirect the conversation and you'll receive an alert.

Question 10

How does HeyOtto work as an AI tutor for kids?

Accepted Answer

HeyOtto is a smart AI tutor for kids that adapts to your child's age and learning level. It explains concepts step-by-step, asks follow-up questions to check understanding, and encourages curiosity rather than just giving answers. As an AI chatbot for kids, it covers math, science, reading, history, and more -- making it a powerful AI homework helper for kids that builds real understanding.

Question 11

What can I see in the HeyOtto parent dashboard?

Accepted Answer

You can see every conversation your child has had with Otto in full, including timestamps. You can also view usage analytics, safety alerts, topic restriction logs, and weekly insights about your child's interests. All children in your family are visible from one parent login.

Question 12

What can my child actually do with HeyOtto?

Accepted Answer

Kids can ask questions, get help from the AI homework helper for kids, write stories, create images, build game worlds, search the web, and explore topics they're curious about. HeyOtto works as both a creative AI chatbot for kids and an AI tutor for kids -- adapting to your child's age with simpler responses for younger kids and more detailed ones for teens.

Question 13

Can I set topics that are off-limits?

Accepted Answer

Absolutely. You can customize which topics Otto can discuss with your child. Simply add restricted topics in your parent dashboard, and Otto will politely decline to discuss those subjects and suggest alternative conversation topics.

Question 14

Is HeyOtto good for teens?

Accepted Answer

Yes. Teens can use HeyOtto for school, creative projects, brainstorming, and exploring interests—without adult content.

Question 15

How do I manage multiple children's profiles?

Accepted Answer

Your parent account can manage multiple child profiles base on the type of plan. Each child has their own age-adaptive settings, conversation history, and customized safety boundaries. You can easily switch between profiles in your dashboard.

Question 16

Is there a free plan?

Accepted Answer

Yes. Start free with 100 messages per month per family. Upgrade to the Family plan ($9.99/month or $7.99/month yearly) for unlimited messages, advanced AI models, web search, and more. Cancel anytime.

Question 17

What makes HeyOtto different from ChatGPT for kids?

Accepted Answer

ChatGPT is built for adults with no parental oversight. HeyOtto is the safe AI for children -- built from the ground up as an AI chatbot for kids with real-time parent monitoring, content filters, COPPA compliance, and the ability to customize responses to match your family's values. Unlike ChatGPT for kids workarounds, HeyOtto gives parents full control while children explore safely.

Question 18

Is HeyOtto free?

Accepted Answer

Yes. HeyOtto offers a free plan so families can try it before upgrading.

Question 19

Can I see my child's conversations?

Accepted Answer

Yes. Your parent dashboard provides full access to all conversations in real-time. You can review chat history, see activity summaries, and receive notifications about your child's interactions with Otto.

Question 20

Why not just use ChatGPT for kids?

Accepted Answer

ChatGPT for kids isn't really a thing -- ChatGPT has no built-in parental controls, age-appropriate filters, or child safety features. HeyOtto was purpose-built as an AI chatbot for kids with safe AI for children baked into every layer. Parents get full oversight, content is filtered in real-time, and responses are tailored to your child's age.

Question 21

Can I delete my child's data?

Accepted Answer

Yes. You have complete control over your child's data. You can delete individual conversations, clear all chat history, or delete the entire account at any time from your parent dashboard. Data deletion is permanent and cannot be recovered.

Question 22

Can I customize HeyOtto to match my family values like I could with ChatGPT?

Accepted Answer

HeyOtto actually offers more family customization than ChatGPT. You can set specific topics to avoid, customize the AI's communication style, align responses with your religious or cultural values, and create different profiles for each child with unique settings. ChatGPT doesn't offer these family-specific customization tools. Learn more about personalizing Otto for your family.

Question 23

Does HeyOtto give age-appropriate answers?

Accepted Answer

Absolutely. Responses are tailored to a child's age and development level.

Question 24

Can my child turn off or hide conversations from the parent dashboard?

Accepted Answer

No. Parental monitoring settings are controlled exclusively through the parent account. Children have no ability to disable, hide, or modify oversight features.

Question 25

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period, and you won't be charged again. No questions asked, no cancellation fees.

Question 26

Can I manage multiple children from one account?

Accepted Answer

Yes. You can create separate profiles for each child with individual settings, filters, and conversation history — all managed from a single parent login. The Family plan covers all children at no extra cost per child.

Question 27

What happens if inappropriate content is detected?

Accepted Answer

Our AI immediately blocks inappropriate content and notifies you via your parent dashboard. You can then adjust safety settings, discuss the incident with your child, or contact our support team for guidance.

Question 28

Is HeyOtto safe for kids?

Accepted Answer

Yes. HeyOtto is designed with safety first. Conversations are moderated, age-adaptable, and fully visible to parents.

Question 29

How do I contact support?

Accepted Answer

Email us at contact@heyotto.app and we'll respond within 48 hours (usually much faster). Premium subscribers get priority support. We're here to help with any questions or concerns.

Question 30

How quickly will I receive a safety alert?

Accepted Answer

Alerts are triggered in real time the moment HeyOtto's system detects concerning content. You can configure alert delivery by email or text notification.

Question 31

Is HeyOtto's data encrypted?

Accepted Answer

Yes. All conversations are protected with end-to-end AES-256 encryption, the same standard used by banks and government agencies. Data is encrypted both in transit and at rest, and we never sell or share your child's information with third parties.

Question 32

Can HeyOtto help my child with schoolwork?

Accepted Answer

Absolutely. HeyOtto is an AI homework helper for kids that guides children through problems instead of just giving answers. Whether it's a math equation, a science project, or a book report, HeyOtto acts as a patient AI tutor for kids -- breaking complex topics into simple steps and encouraging your child to think critically.

Question 33

What is HeyOtto?

Accepted Answer

HeyOtto is a safe AI chat built for the whole family. It offers a secure, age-appropriate AI experience for kids, teens, and parents—making it easy to learn, create, explore ideas, and get help with everyday questions.

Designed as a safe AI for kids, HeyOtto gives parents full visibility and control, while still being powerful and useful for the entire family.

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