Question 1

How does Otto keep my child safe?

Accepted Answer

Otto uses multiple layers of protection including real-time content filtering, AI-powered safety monitoring, and parental oversight tools. Every message is analyzed to ensure age-appropriate content, and parents receive instant alerts if concerning patterns are detected.

Question 2

Can my child share personal information with Otto?

Accepted Answer

No. Otto is programmed to detect and block attempts to share personal information like full names, addresses, phone numbers, school names, or other identifying details.

Question 3

Can I see my child's conversations?

Accepted Answer

Yes. Your parent dashboard provides full access to all conversations in real-time. You can review chat history, see activity summaries, and receive notifications about your child's interactions with Otto.

Question 4

What age is Otto appropriate for?

Accepted Answer

Otto is designed for children ages 5-18. Our AI adapts its language, topics, and complexity based on your child's age to ensure age-appropriate conversations.

Question 5

How do I get started with Otto?

Accepted Answer

Simply sign up for an account, complete the one-time $1 parental verification (required for COPPA compliance), verify your email, create your child profiles, and customize safety settings.

Frequently Asked Questions

Safety & Security

Parental Controls

Pricing & Plans

How It Works

Account & Support

Still Have Questions?

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Frequently Asked Questions

Safety & Security

How does Otto keep my child safe?

Can my child share personal information with Otto?

What happens if inappropriate content is detected?

Is Otto's data encrypted?

Parental Controls

Can I see my child's conversations?

Can I set topics that are off-limits?

Can I set time limits for Otto usage?

How do I manage multiple children's profiles?

Pricing & Plans

Is there a free version of Otto?

Can I cancel my subscription anytime?

Do you offer refunds?

How It Works

What age is Otto appropriate for?

What can my child talk to Otto about?

What's the difference between ChatGPT and HeyOtto?

What devices does Otto work on?

Account & Support

How do I get started with Otto?

How do I contact support?

Can I delete my child's data?

Still Have Questions?