General

HeyOtto is built by BerryWell AI, an Atlanta-based company. The team is made up of parents and technologists who believe kids deserve their own AI experience — not a watered-down adult one. The team specializes in cybersecurity, networking, privacy, security, data protection, and AI governance.

Simply sign up for an account, verify your email, create your child profiles, and customize safety settings. Your child can start chatting with Otto immediately. The entire setup takes less than 5 minutes.

HeyOtto's AI platform is built for the whole family. Kids and teens ages 8–18 get a safe, age-adaptive. Parents get their own full AI chat experience alongside a dedicated dashboard to monitor, customize, and stay in control of their family's experience.

HeyOtto is purpose-built for kids ages 8–18 and scored 95% on the KORA (Kids Online Risk Assessment) benchmark — outperforming the leading frontier models by 19 points. It features age-adaptive responses, real-time safety monitoring, COPPA compliance, and a parent dashboard with immediate alerts. General-purpose tools like ChatGPT, Claude, Gemini, and Copilot were built for adults a minimum of 19 points less than HeyOtto.

The "30% rule" isn't a widely standardized AI term — it may refer to different concepts depending on context. Some use it in AI-assisted writing to suggest no more than 30% of content should be AI-generated. If you've seen this referenced somewhere specific, feel free to contact us and we'll clarify.

The 3-6-9-12 rule is a screen time framework popularized by child psychologist Serge Tisseron: no screens before age 3, no handheld gaming before 6, no internet before 9, and no social media before 12. HeyOtto is designed with these developmental stages in mind — with age-adaptive responses for kids 8 and up and full parent control at every stage.

Yes. You can create separate profiles for each child with individual settings, filters, and conversation history — all managed from a single parent login. The Family plan covers all children at no extra cost per child.

Yes. HeyOtto is designed with safety first. Conversations are moderated, age-adaptable, and fully visible to parents.

Email us at contact@heyotto.app and we'll respond within 48 hours (usually much faster). Premium subscribers get priority support. We're here to help with any questions or concerns.