Technical FAQ | HeyOtto

Question 1

What devices does HeyOtto work on?

Accepted Answer

HeyOtto is available as a web platform on any device with a browser — desktop, laptop, tablet, or smartphone — plus native iOS and Android apps. No downloads required to get started today.

Question 2

Does HeyOtto work on mobile?

Accepted Answer

Yes. HeyOtto works on any mobile browser right now. Dedicated iOS and Android apps are coming soon to the App Store and Google Play.

Question 3

What AI model does HeyOtto use?

Accepted Answer

HeyOtto uses advanced large language models adapted specifically for child safety and age-appropriate interaction. The underlying models are continuously monitored and updated to ensure responses remain safe, accurate, and appropriate for kids and teens.

Question 4

Is HeyOtto secure?

Accepted Answer

Yes. HeyOtto uses enterprise-grade security including encrypted data transmission, secure authentication, and strict data handling policies. We never store unnecessary personal information and all parent and child data is protected in accordance with COPPA and industry best practices.

Question 5

Can I delete my child's data?

Accepted Answer

Yes. You have complete control over your child's data. You can delete individual conversations, clear all chat history, or delete the entire account at any time from your parent dashboard. Data deletion is permanent and cannot be recovered.

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