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How do I turn off My AI on Snapchat?
A parent linked to the teen in Family Center can turn on Disable My AI under Settings. Then My AI stops replying to the teen. Clearing or unpinning the chat only hides it.
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Snapchat My AI
Snapchat My AI for Kids: How Parents Can Turn It Off
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Yes, you can turn it off. A parent in Snapchat's Family Center can switch on “Disable My AI,” and My AI stops replying to your teen. Clearing the chat from the feed only hides it.
My AI is the chatbot built into Snapchat. It sits in the Chat tab next to your teen's friends, and teens can also @mention it inside group chats. Snapchat keeps what teens send to My AI until it's deleted, and parents can't read those chats.
Quick answer
How do I turn off Snapchat My AI for my teen?
To turn off Snapchat My AI, a parent opens Family Center, goes to Settings and switches on Disable My AI. Your teen must accept your Family Center invite first. Snapchat says My AI then stops replying. Clearing the chat only hides it. For AI built for kids with parent controls, try HeyOtto.
Step by step
How to turn off My AI for your teen
This is the only way to stop My AI from replying to a teen. It takes about five minutes, and your teen has to accept the invite.
Turning it off is not the same as hiding it
“Clear from Chat Feed” removes the conversation from the list. It doesn't stop My AI from replying, and it doesn't delete what Snapchat stored.
Five steps
- 1
Get Snapchat on your phone
Family Center runs from a parent's own Snapchat account. Create one if you don't have one.
- 2
Add your teen as a friend
Family Center only works between accounts that are friends.
- 3
Open Family Center and invite your teen
Profile, then Settings (gear icon), then Family Center. Send the invite.
- 4
Have your teen accept
Nothing works until they do. Talk to them first so it doesn't feel like a trap.
- 5
Turn on Disable My AI
In Family Center, scroll to Settings, expand it, and turn on the toggle.
What each option does
Disable, clear, unpin or mute: what each one actually does
Most “turn off My AI” guides mix these up. Only the first stops My AI from replying. Checked October 22, 2026, against Snapchat's help center.
| Option | Who can do it | What it does |
|---|---|---|
| Disable My AI (Family Center) | A parent linked in Family Center | My AI stops replying and doesn't store or process the teen's messages |
| Clear from Chat Feed | Any user | Hides the conversation from the chat list. My AI still works |
| Unpin from the chat feed | Any user. Pinning it back needs Snapchat+ | Moves My AI off the top of the chat feed. Doesn't delete stored data |
| Mute notifications | Any user | Stops My AI alerts. Nothing else changes |
| Clear My AI Data | The account holder: Settings, Privacy Controls, Clear Data, Clear My AI Data | Deletes stored My AI content. Turning off doesn't do this |
What My AI is
What Snapchat My AI does
A general chatbot inside an app teens use with friends.
Sits next to friends
My AI shows up in the chat list, and teens can @mention it in group chats.
In Chat tab
Stores what teens send
Snapchat keeps My AI content until the user deletes it or the account.
Kept until deleted
Can use location
If location sharing is on, My AI can use it and may mention it in replies.
Uses location
Parents can't read chats
Family Center shows whether your teen used My AI, not what they said.
No transcripts
Risks
Is Snapchat My AI safe for teens?
My AI has safety filters, but four things matter more for parents than the filters.
What teens share is kept
PrivacySnapchat retains My AI chats until deleted.
Snapchat says it uses My AI content and location to improve its products and personalize the experience, including ads, and shares information with service providers and advertising partners. Teach your teen not to share names, school, address or anything private.Parents see that, not what
VisibilityFamily Center shows whether your teen chatted with My AI.
It doesn't show the conversation. If you need to see what's being asked and answered, Snapchat isn't built for that.Answers can be wrong
AccuracySnapchat tells users not to rely on My AI's advice.
Treat its answers as a starting point. For homework, check them against a book, a teacher or a source you trust.It's always available
BoundariesMy AI answers instantly, any time of day, in the same place teens talk to friends.
Talk with your teen about what AI is for and when to bring a real question to a person instead.
Before you decide: five questions
Use these to choose between turning My AI off, setting rules, or moving AI use somewhere you can see it.
Is my teen already in Family Center?
If not, start there. Without it you can't turn My AI off.
Do I need to see what they ask AI?
Family Center can't show you. Choose an AI where parents can read the chats.
Is location sharing on?
Turn it off in Snapchat and on the phone if My AI shouldn't use it.
Has my teen shared personal details with My AI?
Clear My AI Data together. Turning it off doesn't delete what's stored.
Where will they use AI instead?
Teens who need AI for school will look for it somewhere. Pick that place with them.
Compare
Snapchat My AI vs HeyOtto
My AI is a chatbot inside a social app. HeyOtto is AI built for kids. Otto is the AI assistant, not a companion.
| Feature | HeyOtto | Snapchat My AI |
|---|---|---|
| Who it's built for | Kids | Snapchat users 13+ |
| Who creates the account | A parent | The teen |
| Can parents read the chats | YesYes, parents can read the thread | No. Family Center shows only whether they used it |
| Can parents turn AI off | YesYes, plus topic blocking and quiet hours | Yes, with Disable My AI in Family Center |
| Safety alerts to parents | YesYes. High and critical alerts can't be switched off | No |
| Ads | No ads, never sells data | Uses My AI content to personalize ads |
FAQ
Snapchat My AI FAQ
A parent linked to the teen in Family Center can turn on Disable My AI under Settings. Then My AI stops replying to the teen. Clearing or unpinning the chat only hides it.
Yes. Snapchat added a Disable My AI toggle to Family Center. The teen has to accept the parent's Family Center invite first.
Yes. Any user can clear My AI from the chat feed or unpin it without Snapchat+, but that only hides it. Snapchat+ is only needed to pin it back. Turning it off for a teen is free through Family Center.
My AI sees what's sent to it, including messages where a teen @mentions it in a group chat. Snapchat explains how My AI handles data on its My AI privacy page.
No. Family Center can show whether a teen chatted with My AI, but Snapchat says trusted adults can't see the content.
It can. If your teen shares location with Snapchat, My AI can use it and may mention it in replies. Snapchat says it uses My AI content and location to improve its products and personalize the experience, including ads.
No. Clearing the chat only hides it. To delete what Snapchat stored, use Clear My AI Data under Settings, Privacy Controls, Clear Data.
Related pages
Want AI your teen can use and you can see?
HeyOtto is AI built for kids. A parent creates the account and can read every thread. SafeWise named it Best Kid-Friendly AI of 2026.